SE Digest 178
PowerLogic™ Energy and Power Management Systems
Engineering Services
www.se.com/us
Class 3030
Leverage in-person and remote services Take advantage of EcoStruxure Power Advisor Digital Service Plans to increase the reliability of your critical systems, extend the life of your equipment, and improve your energy performance. You won’t believe what your power management system can do with our help! Easily manage your electrical system and keep your operations running smoothly without needing extra time or main-power to do it. Access the benefits of EcoStruxure Power Advisor, a key component of Digital Service Plans that is the analytical engine that turns your data into information. Using data from your power monitoring software, it combines advanced algorithms with expert analysis, and provides the insight that you need to make the right decisions. Table 4.36: EcoStruxure Power Advisor Digital Service Plans Standard Prime Ultra
Support Basic product support (phone and email; 8am-8pm EST) Direct access to advanced support & priority case escalation
●
● ● ● ● ●
● ● ● ● ●
Software Assurance [9]
Remote access troubleshooting On demand online training classes
24/7 support
Option
Option
Maintenance On-site preventative, condition based maintenance [10] Software diagnostics (disc usage, server, communication status)
Option/ Quarterly
Option/Semi annual
Option
● ● ●
Designated engineer(s) assigned
Real-time monitoring
Reliability/Improvement Power Advisor system & network analysis
Quarterly
Semi-annual
Expert design and customization services (remote) Power Management University training class
Option Option
Discounted Discounted Discounted Discounted
NOTE: Three Year Digital Service Plans are available at a discounted rate. Power Management University (PMU) Attending a PMU sponsored course will enable attendees to better utilize their Schneider-Electric power monitoring solution thus enabling them to realize energy savings as quickly as possible. PMU offers a variety of options with instructor led options being 80% hands-on, with each student having their own lab workstation. Below is a list of the different training options offered by PMU.
4 POWER MONITORING AND
Length
Course
Course Number
CONTROL
Factory Courses: Software Solutions PME 8.x Fundamentals Bundle (with 12 mo. On-Demand Campus access) PME 8.x Fundamentals Bundle (without 12 mo. On-Demand Campus access) PME 8.x Virtual ION Processor — Intro to Advanced System Programming
3000PMUFUNDSPMCR 4 Days
4Days
3000PMUFUNDSPM
4Days 3Days
3000PMUPROG 3000PMUPROG2
PME 8.x Designer — Advanced Device Programming
PME 8.x Administrator
3000PMUADMINSPM 4 Days
PME Project Deployment for System Integrators EcoStruxure PowerSCADA Operation Software PSO 8.2 Project Deployment for System Integrators Other Software Courses Power Quality — Identification, Causation and Mitigation
4Days
3000PLUC4DAY
4Days
3000PMUPSO
3Days 4Days
3000PMUPQ 3000PLUC100
Hardware Installation and Troubleshooting
Power SCADA Operation and Maintenance (onsite only)
CONTACT FOR OPTIONS CUSTOM CONTACT FOR OPTIONS CUSTOM
EEM Operation and Maintenance (onsite only)
Online Training Solutions On-Demand Campus (one-year subscription — online access) SMS Trainer (one-year subscription — online access) EEM Trainer (one-year subscription — online access)
3000PMUDEMAND12
12mo.
3000PMUSMSTRAINER 12 mo. 3000PMUEEMTRAINER 12 mo.
Educational Hardware PMU Education Kit
PMUTRAINLAB
N/A
[9] Upgrade labor not included. [10] Exceptional travel may result in additional charges.
4-30
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